Terms of service
User Agreement
Welcome to MuseCrepe. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services or making any purchases.
Our online store specializes in fashion items including trousers, dresses, short-sleeved tops, and long-sleeved clothing. By purchasing from MuseCrepe, you acknowledge that you are at least 18 years old or have parental consent to make purchases.
We reserve the right to modify these terms at any time without prior notice. Continued use of our services after changes constitutes acceptance of the modified terms.
Limitation of Liability
MuseCrepe shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use or inability to use our services
- Unauthorized access to or alteration of your transmissions
- Statements or conduct of any third party
- Any other matter relating to our services
Our total liability for any claim shall not exceed the amount paid for the products in question.
Intellectual Property Protection
All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of MuseCrepe and protected by international copyright laws.
You may not:
- Reproduce, distribute, or modify any content without explicit written permission
- Use our brand name, logos, or product images for commercial purposes
- Reverse engineer or attempt to extract source code from our website
Refund Policy
We accept returns and provide refunds under the following conditions:
Eligibility Requirements:
- Items must be returned within 30 days of delivery
- Products must be unused, unworn, and in original packaging with tags attached
- Proof of purchase is required
Non-refundable Items:
- Final sale items (clearly marked during purchase)
- Items damaged due to customer misuse
- Personalized or custom-made products
Return Process:
To initiate a return, please contact our customer service team at [email protected]. Once your return is received and inspected, we will process your refund within 7-10 business days.
Dispute Resolution
In the event of any disputes arising from your use of our services or purchases made through MuseCrepe, we encourage you to first contact us directly at [email protected] to seek an amicable resolution.
If we cannot resolve the dispute informally, both parties agree to attempt mediation through a mutually agreed-upon mediator before pursuing other legal remedies.
Any legal proceedings shall be governed by the laws of the jurisdiction where MuseCrepe is registered, without regard to its conflict of law provisions.
General Terms
These terms constitute the entire agreement between you and MuseCrepe regarding our services. If any provision is found to be invalid, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision shall not be considered a waiver of those rights. We may transfer our rights and obligations without your consent.
For any questions regarding these terms, please contact us at [email protected].