Privacy policy
At MuseCrepe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and purchase our products including trousers, dresses, short-sleeved, and long-sleeved apparel.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping address, and payment information when you make a purchase
- Technical Data: IP address, browser type, device information, and cookies
- Usage Data: Pages visited, products viewed, and shopping cart activity
- Communication Data: Correspondence when you contact us via email
How We Use Your Information
We use collected information for the following purposes:
- Process and fulfill your orders for our clothing products
- Provide customer support and respond to inquiries
- Improve our website functionality and user experience
- Send order confirmations and shipping notifications
- Prevent fraud and ensure website security
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers necessary for order fulfillment
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to protect your data and use it only for the services they provide.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for all data transmissions
- Secure payment processing systems
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
- Secure data storage with industry-standard protections
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and tax obligations
- Resolve disputes and enforce our agreements
Typically, we retain order information for 7 years to comply with tax regulations.
Your Privacy Rights
Under GDPR, CCPA, and other privacy laws, you have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to processing of your data
- Data portability
- Opt-out of sale of personal information (CCPA)
To exercise these rights, please contact us at [email protected].
International Data Transfers
As an international e-commerce business, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and provide adequate protection through standard contractual clauses or other approved mechanisms.
Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].
